Boksburg, South Africa
23 Haggie Rd, Dunswart,
N/A
+27 119142210
I've found a new home for all my lifting equipment. I was skeptical at first after reading a review. I stopped at the gate and they didn't open and there was no buzzer. In my mind I defaulted to the negative review I read earlier. As soon as the gate opened though, I was surprised by the warm welcome. I'm not a rigging expert so I was not sure of the solution I was looking for. One of the staff members took me to see Ivan, who's the owner. He was busy when I came in but he immediately stopped everything he was doing and gave me all his attention. Wow. We went through various options, I was even starting to feel guilty of how much of his time I was taking. But he was extremely patient. He even offered for me to take some of the stuff to try out and only pay the following day if it works. This was unbelievable especially because it was my first time there and he didn't know me from a bar of soap. His staff was equally helpful, offering to load my stuff in the car while we were busy with certificates. The reception lady was also super friendly. Sorry, I didn't get names but overall I was extremely impressed with the service and the people.
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Great quality at good prices, always accommodation and friendly staff
Customer service is poor, employees treat the customers poorly, promises aren't kept. Overall the service provided is poor.
Im not one for complaining but Ill rather change my specs or use an alternative supllier before i buy anything at Umholi !! Worst customer service i have ever recieved !!!
worst customer service i have ever received - will most definitely not use your company again - and the "owner" ivan is very unprofessional.....stay away
Deli
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