Cape Town, South Africa
5 Godetia St, Somerset West,
N/A
+27 218543130
ATC installed two air conditioners on my roof in Rome Glen. The quote and invoice stated the model and size as well as being installed. They only put the two on the flat roof on a bracket but not fixed. With the recent high winds the wind blew the one air conditioner off the roof. Their response is these things happen. They have sent a technician the Friday. I was concerned about the storm approaching the Monday. They just told me I must hope it holds and sent me a quote to fix the unit to the side wall. If I were made aware that the units were not going to be fixed or properly installed I would never have allowed it to just stand loosely on the roof. The sales guy's response was can I remember the conversation on the fitting! Arrogant. I phoned numerous times and were promised Greg will phone me but never happened. Be wary if you have a flat roof making use of them!! The damage will sure come
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“Just wanted to say a big Thank You to Tony, my Service Technician. He was very friendly and efficient at his job. He didn't mind answering my questions and was very informative. I will be staying with ATC Air-Conditioning for my future needs!”
Always great! I have use ATC for years! I have always been happy with them and referred them to several friends! We are so happy with our air conditioning units ATC is professional and gives excellent customer service
Very good service and great quality. I am happy to say I am enjoying my AC
We had an awesome experience with Shaun and Greg ATC installed our new York air conditioning systems! They were so friendly and efficient, They explained everything ATC was courteous at all times. We will definitely refer all our friends and acquaintances to ATC for their heating and air conditioning needs.
ATC are the most efficient company. Greg is a hands on man, willing to help no matter how busy and even on weekends. The office staff are very friendly and helpful too. We use them often because we know that they know what they're doing and have never had a problem. The technicians are well trained too and if you don't understand what they're doing they don't mind explaining in laymans terms. Would recommend them highly.
Good Day Greg & Astrid Your Technicians were professional, efficient and friendly and did not hesitate to get the job done in time. They are outstanding and deserve to be complimented on the work well done !! Thank you ATC for your service and fantastic attitude Have a awesome Season
Thanks for the great service! And terrific customer service - I will recommend you to everyone! Thanks
Deli
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