Cape Town, South Africa
37 New St, Somerset West,
N/A
+27766117803
This started well, with a most helpful assessment of the pool and guide to how things would work. The system was installed in December 2019 and further assistance was supplied in e-mails and telephone calls, the company, quite reasonably, indicating that, during the COVID crisis, no technicians would be sent out and that this might extend to 2021/2022. When the system developed a major leak in December 2020, I tried to contact the company by e-mail, with photographs of the site of the problem and requesting a repair under the terms of the guarantee: no reply was received; a telephone contact yielded a promise to respond but nothing happened. The system requires a regular programme of maintenance which, because of illness, I found difficult to sustain. The running problems may have been attributable to this. I have, since, had the system stripped out and a salt-water chlorinator installed. I could not be more disappointed because I believed in the product
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Quick service, no hassle, priced right.
Deli
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