Cape Town, South Africa
273 Main Rd, Strand,
N/A
+27 218547296
They finally got it right after the fourth attempt of installing a glass door! I will give them full marks for valuing customer satisfaction. Overall, they have a very friendly and helpful staff, especially Deon.
like
Very good service and very helpful
Good service, quality products
Got what I needed and quickly
Friendly and efficient
Well priced and helpful staff. Good selection of glass and fittings.
Reception very helpful and friendly hence- Phoned two weeks ago for a small glass that needs to measured and fitted,got the quote on Monday,after I replied for replacing and when they stated I need to make payment upfront. I said I am home all the time and will pay cash after fitted,guys will not leave without payment. He the replied that the workers will not start until full payment, which made me feel like a thief,please note that they have done numerous jobs before for us. Woman alone with a new born baby and sick child I really do not want to beg for a glass to be fitted. This will be my last job with Len's they do need to understand that local people and small jobs is what brought them where they are. Hope that this makes them step up their game.
I visited this shop over 3 months ago and asked for a quote. They wrote my name in the book and told me their rep would contact me soonest. I asked to speak to the rep and they said I couldn't even though he was there. The rep has never contacted me. So very dissatisfied with this situation.
Deli
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