Cape Town, South Africa
294 Durban Rd, Bellville,
N/A
+27219104355
Singing up for the Advanced Music production course at the start of the year (2017) I was excited to work with the Red Revenge Team. After numerous delays, missed lessons and mis-communications between both parties it was mutually agreed that the course was not working and that my money was to be Fully reimbursed. This was decided at the Start of August 2017 with less than 4 lessons attended since Feb 2017. After 2 months of no payments from the team I decided to create a payment plan that was agreed upon by both parties. It is now the 9 January 2018 and I am still waiting on payments owed to me by Red Revenge. Even after taking this matter to a Consumer Protection agency I have still not heard or received any communication to explain the delays. This has been a ridiculously lengthy and frustrating process with an excuse for just about everything thrown my way. With phones being switched off for weeks at a time, emails or texts being read with no reply, and an overall lack of professionalism, it becomes very easy to get frustrated with the service. Believe me, this comes with a great sadness to write a review like this as the facilities offered are great. The studio is diverse with a number of really positive features that can easily make it a strong competitor in the music industry. However, client service relations and general organisation needs to be improved in order to achieve this.
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Cant Wait to see the full outcome on Open day 3 October 2015
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