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Soundmatch Plumstead

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Cape Town, South Africa

soundmatch.co.za
Car alarm supplier· Air conditioning repair service· Car stereo store

Soundmatch Plumstead Reviews | Rating 4.1 out of 5 stars (8 reviews)

Soundmatch Plumstead is located in Cape Town, South Africa on 210 Main Rd, Plumstead,. Soundmatch Plumstead is rated 4.1 out of 5 in the category car alarm supplier in South Africa.

Address

210 Main Rd, Plumstead,

Phone

+27 217626743

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Gary De La Cruz

I just had an Autowatch alarm system fitted to my newly acquired run about I was initially impressed with the fact they could accommodate me on short notice but when I collected my vehicle after a call from them saying it was ready for collection I was disappointed at what I found. Being in the service industry it does not make me proud to write this review after settling my bill I went to my vehicle to leave, upon opening the door the lever for opening the bonnet was lying on the floor broken from its mount on the side kick panel, I informed the guy who informed the floor staff who all look bewildered. After a few moments with no one prepared to take responsibility, I left in a huff. Arriving home, I repaired the broken item and opened the bonnet, how and where they mounted the siren leaves a lot to be desired held on by I screw instead of the allowed 3 and in a location that will hamper service procedures. Wire cuttings was lying all over the floor the cabin sensor fell off when I touched it, dirty hand marks on the fenders. No quality control. In short I will never use Soundmatch Plumstaed and neither will I recommend them to anybody , such shody workmanship and laxed attitude of the staff is a recipe for disaster, so be warned about Sondmatch Plumstead. A VERY BAD EXPERIENCE. Unfortunately there is no zero star rating.

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neliswa tshazi

Came in to have faulty radio replaced. Great service, adequately helped and affordable.

C

Charleen Mackrill

What an absolute pleasure it was visiting the Plumstead branch. On Saturday 6 February I visited the Retreat branch which is closer to my residence. On arrival I spoke to a tall guy behind the desk and asked for assistance with my car alarm. He did not even leave the shop or his desk to inspect my vehicle, he simply looked at the remote and said "its been discontinued, you need a new alarm". He also said it was too late in the morning to install and that I should come back 8:30 on a Saturday morning which i completely understood. He quoted me R1300 for a new alarm. I thanked the gentleman, left the store and said I will be back on Saturday. Today Monday 8 February I phoned the Plumstead branch simply for a second opinion. The very friendly gentlemen who answered the phoned, (already sounding very helpful and friendly) asked me why I not go to the Kenilworth branch as it is closer to where I work and I said no you already sound so friendly and helpful I will take a drive to Plumstead. On my arrival at Plumstead he, and another young gentleman in the shop inspected my vehicle opened the door panel and discovered it was simply the pump that needed to be replaced. Why did the guy bat the Retreat branch not do any effort? that is bad customer service. Plumstead keep up the good work. I am definitely having my pump replaced at your Plumstead branch and would recommend anyone to rather use your Plumstead branch. Friendly efficient, professional customer service with a smile. Well done guys. I just couldn't remember the guy's name at Plumstead...I think it's Buddy...Anyway see you soon. And a big THANK YOU one again.

S

Sharmain Wheeler

Always helpful and great service. Great staff.

E

Ebrahim Meyer

When there to fit sunroof to my car service was excellent

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Sylvia van der Schyff

Entry and exit to their workshop is a bit tricky as the business sits on the Main Road at the corner of a big intersection. The guys here are very knowledgeable and fixed my central locking and gave me good advice regarding a mechanical issue too. Was well within my budget. I definitely recommend them to anyone for car alarms, air con issues, car audio, LED lights, parking assist.

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Shakeel Hendricks

Had my sunroof serviced here after rainwater destroyed my roof lining. They serviced my sunroof, no more screeching when it closes, and replaced my roof lining professionally and cleaned out the water channel. Interior looks like new, you'd never say it was replaced. And the service I received from them is tops. And they're priced verrry competitively, guy at an upholstery place was shocked at the price! I park in rain with a smile. Thanks guys

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gervaise figg

Very helpful, abit expensive on there boxes, bt everything else is reasonable

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