Cape Town, South Africa
30 Montague Drive, Montague Gardens,
N/A
+27 215519882
I will never ever recommend anyone to go to this company because I have been waiting 4 weeks for my generator and they still don't have the parts and they are very unprofessional they can't give you the right information
like
Why do you stay loyal to a brand ? Because there is good after service. However not the case as I experienced here. I brought in my circular saw for repair and was told it will take 3 months and will cost more than a new RYOBI - circular saw. This after the person behind the counter sniffed the motor. We live in a world where everything is made to be disposable and we add to the rubbish heaps of the globe. It would have gone a long way if the consultant was interested in offering a repair or a quote at the very least versus only trying to sell me a new tool after a sniff of the saw. I will now take the saw apart myself and hopefully You Tube will guide me to do the repair myself - some of us do not buy something for the sake of just throwing it away. This should not be called a RYOBI repair center but rather a sales shop where the sales staff discourages the repair option.
They were nice but I really had to stay in them to get part ordered. I had to call in several times to see if it arrived. They did get a part. Slightly different than the one I needed although the package was labeled right.
Ordered a spare for a RYOBI tool. Waited a while, was soon informed of the spare parts arrival. Agency for a few brands. Quite helpful.
Not only solved my problem, they fitted the part while I waited for no extra cost.
Ryobi agents in Cape Town. Easy to find, ample parking and good service.
Great service!
Part not available!
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