Cape Town, South Africa
92 Kloof St, Gardens,
N/A
+27 871532672
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Best laundry professional services , adhering to health and safety protocols
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Old benzien smell to clothes, fat stain on shirt not removed - pricy too
Please beware! These dry cleaners are atrocious. They simply have no regard for your personal items and the owners are completely unresponsive. My kelim carpet came back in tatters and it has been two months now - no answer from owners, Neil Swannepoel and Herman Carstens despite emails, phone calls and Whatsapps. DO NOT USE SWIFT if you want your goods in the same condition!
This is the worst experience I have ever had dealing with a business in my life. The staff are as rude as the work is poor. Got my clothing back WORSE off than when I handed it in.
Stay FAR FAR AWAY from this laundromat in Kloof street. I’ve been complaining about their drying machines OR SOMETHING leaving a residue on my sheets (I take my Airbnb linen every week) and I’ve had numerous occasions where they return my washing with brown stains on. Some of my sheets are not even white anymore !?!?!! The shop assistants knows about this ! I explained and showed this to them but they simply don’t seem to care about it. They just don’t charge me for the items that were stained. No apology, No we will speak to the manage to try and sort it out - A pathetic NOTHING !!! My complaint is not about the staff. It’s actually their pathetic and poor management! If you only care about your restaurant table cloth business - then DONT PROVIDE A SERVICE TO THE PUPLIC! The lack of stars here speaks for itself - STAY FAR FAR AWAY.
It is a problem when you deal with staff highly unqualified for the job. You waste your time trying to put your point across and noone with 2 functioning brain cells is available to help you.
I love them
DO NOT USE THIS LAUNDROMAT! They will ruin your clothes and take no responsibility. The owner also treats his staff in a disgusting and disrespectful manner!! Rather support a laundromat run by nice people who care about the quality of their work and the wellbeing of their staff.
Deli
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