Centurion, South Africa
35 Simonsvlei Cres, The Reeds,
N/A
+27861012012
Ordered a product online. The website indicated that delivery will take place in 7-12 days. Tried to follow up on the 12th day, but received no response. When I called, I was told that they cannot get the product, and I will receive a refund in "a few days". No reason it should take 12 days to realise that they can no longer order a product from their supplier. When I told "Hendrik" that I'll be writing this review, he asked me how old I was, and told me I was old enough to know that no one cares what online reviews say about businesses.
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Called 3 times and no one answered the phone...
This is the most unproffesional and useless online business that I have ever experience in my life. It franchise holder Hendrik visit my place to to work out estimates for pipes and bends on a koi pond control box. He promise to let me know the quantity and prices. I told him I need the stuff urgently. I even send him a whattsup to confirm. After two days he don't comply. I phone him after two days and he promise to phone me back. That aftenoon I phone him again and he told me he are at people he visit and don't want to be desturb. The next day I phone again and he told me he have to much work to help me. He even confirm it in a late message on whattsup. He wasted my time for 4 days to give me prices. I will never use Swemgat again or recommend it to other customers. I can't believe that he still doing business with that attitude
Absolutely amazing service.. Hendrik went out of his way to assist with a new pool cleaner when mine stopped working. I would definitely use and recommend his business going forward
Good place with good prices
Sharing personal info without the written permission of a person is against the Law. How is breaking the Law improving bad service to that client and others? I would not recommend people to use such a company!!!! Thanks for sharing the people's info - even though it is illegal. Now we can contact them personally to have 1st hand knowledge to make informed decisions whether your service is worth sharing our information.
Excellent communication, very friendly staff. I would recommend their services.
Excellent service received. Can recommend Swemgat for online sales and collections.
Deli
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