Impact Sourcing Africa

Impact Sourcing Africa is rated 3 out of 5 in the category outsourcing/offshoring. Read and write reviews about Impact Sourcing Africa. Impact Sourcing Africa is a purpose-led, full-service outsourcing company specialising in BPO services. We specifically focus on impact sourcing to offer companies that partner with us the opportunity to build more inclusive global supply chains through their BPO requirements. Are you ready to build something amazing? Impact Sourcing Africa was intentionally designed for measurable job creation through skills development. Our business started with Impact Sourcing as its key strategy. Our goal was, and still is, to measurably move people out of poverty by creating secure productive employment in the BPO sector. Providing maximum positive impact while ensuring we have the resources needed to scale and meet our client’s needs, we are growing into a BPO powerhouse that’s providing opportunities to those who need it the most. From one seat to more than 100, through Impact Sourcing Africa, international companies have immediate access to the following skills and campaigns in our 500-seat contact centre: • Inbound and Outbound Customer Service • Customer Retention: surprise and retain your customers by providing personalised customer touchpoints. • Cross Selling and Up Selling: your customer care touchpoint can become an opportunity to cross sell and upsell your products and services. • Data Enrichment through Surveys: enrich the data on each of your customers to enhance their customer journey and keep them as loyal, paying customers. • List Building and Lead Generation: effective lead generation campaigns, database management and marketing list building. • GDPR Compliance: data cleansing and customer database updates to comply with GDPR regulations. Do you want to make an impact? Contact Impact Sourcing Africa to discuss your requirements. We can’t wait to partner with you to continue our mission. Stephen Butler-Emmett CEO M: +27(0)727039282 E: [email protected] Steve McNabb Director M: +27(0)825137133 E: [email protected]