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Melrose Nissan

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Johannesburg, South Africa

melrosenissan.co.za
Nissan dealer· Car dealer

Melrose Nissan Reviews | Rating 4.3 out of 5 stars (8 reviews)

Melrose Nissan is located in Johannesburg, South Africa on 89 Corlett Dr, Birnam,. Melrose Nissan is rated 4.3 out of 5 in the category nissan dealer in South Africa.

Address

89 Corlett Dr, Birnam,

Phone

+27 115553000

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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R

Roxanne Kruger

Buying a car from this dealership is a pleasure but boy oh boy - be warned about the service department. My partner & I will NEVER ever buy another Nissan again after this experience. We took our car for it's first service in the middle of November 2020 - Grant assisted us and we notified him that the radio doesn't work. He assured us that the car is under warranty and had us sign paperwork and told us he will be in touch once he has feedback from the warranty claim. It is now February and I have left several messages for someone to assist me. Guess what, Grant has never ever been in touch. No one returns my calls either. Eventually, I got hold of Allen (the service department manager). He advised that I need to bring the car back in for them to check the radio serial number and do the paperwork). Once again proving that Grant never did his job properly. This is now extra time & money that I need to spend to get my brand new car in proper working condition. It has also been brought to my attention that none of the dealerships work together and they won't help you if you want to go to a dealership closer to home. If you are considering buying a car through this dealership - please reconsider. And definitely, do not get your car serviced there. PS - I have updated my review as Allan did call once again & tried to resolve the issue. We will visit the dealership once we are back from our trip to see if they are able to fix it.

G

George Enslin

Recently decided on a GTR R35 and had a check done by Melrose. Manny (Service Department): 10/10 for service, assistance and explaining everything to me! My GTR will only be serviced with Melrose

C

Colin van Son

The most amazing service in the service department. Great workmanship and quality work done. If there are additional unforeseen costs say for example brake pads or brake discs being needed, the service advisor first calls you to agree this before fitting to ensure no unpleasant surprises when you get the bill.

W

wayne cook

Grant at the service desk was amazing, professional and kept me informed. I can recommend them

D

Di Jarvis

We bought a new NP300 for our business (our old NP300 had in excess of 450 000 kms!) Darryl was amazing. He was so patient with all our questions. He followed up with me - not the other way around as has become the norm. Marina in finance made everything so easy. What a pleasure to deal with this team. Highly recommended.

T

Tiaan Steyn

Picking up my new car... Infiniti G37 cabriolet... Thanx MMI

E

Ebrahim Laher

One the worst Nissan dealerships in the country, my car was booked in for a recall campaign for this morning, I was told that the recall repairs will take about an hour and I should wait for the car. After almost 3 hours my car is still not repaired and waiting. Called the dealership ask for the service manager they cut my call, asked to speak to the dealer principal told he is away in Australia. The reception lady is one of the worst persons you can ever talk to, she is rude and assumes she owns the dealership. Called Nissan South Africa waiting for a call back.

Q

Quinton Swart

Infinity team always super helpful and knowledgeable.

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