Pretoria, South Africa
2 Braam Pretorius St, Annlin,
N/A
+27 125675171
In-store shopping
The Mazda Dealer show room is well positioned. The Mazda services workshop is open every weekend. Customers have nothing to bother their masters with leaves of absence citing taking their vehicles for service as services can be done during weekends.
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Took my vehicle in for a service here for the very first time and I must say I am impressed. I wasn't the first costumer in line and they only took 2 hours to complete my vehicle's service where other franchises would normally take the whole day to service my vehicle and they even tightened my handbrake without me having to notify them about it. The only down side I found was that although they cleaned my whole vehicle some small places weren't clean properly but it was minor so I give them a 4 star rating. Costumer service is excellent and they always greet you with a smile, they provide you with that warm welcome feeling.
What a useless bunch of service department people. Reported that my brand new car has a steering issue. Their comment was that I am a sensitive driver. After many times of fighting they woke up and realised that the steering rack was faulty. Steering rack is replaced now other issues arrises and they do nothing. Take your car for a service here and you might be worse of than before. 3 services and they still can’t just fit a screw for the mudflap. I must probably tell them like babies. Are you going to put in the screw in the mudflap? Took me 3 people to explain that the wiper needs replacement. 3 people. Amazing.
Been making use of Lazarus Ford in Centurion, Worst service and customer care ever. Out of being "Gatvol" I took a chance on phoning Allen Joss Ford and it has been smiles since then. Excellent customer service and speedy assistance. Long story short, 2018 Ford Figo was giving gearbox problems, Lazarus Ford offered to help in 3 weeks time of reporting the issue mean time I have to drive the car, running the risk of a break down. Phoned Allen Joss Ford late afternoon and offered to help the next Morning 07:00, car booked in for new gearbox got offered a courtesy car. Thank you Mariska - Service advisor Thank you - Allen Joss Ford.
We still have a very long way to be involved as South Africans in some areas of sales. The are still issues to be solved to make us understand each other's divers believes. Thank you for the warm welcome by your reception desk / information desk Lady. She treated us like true human beings with that humble WARM WELCOME. may you kindly respond to the letter we dropped for the dealer Principal? From Luvuyo Orphanage Home? Kindly contact the sales tickets guy to donate or buy 5 tickets as a token of a helping hand to the needy Orphans. Your utmost response into this regards will allow us to hand you the certificate of appreciation to your fellow community intervention goals. We are looking forward to hear a positive response from your Dealer Office regarding our humble request. You are the champions of Pretoria in terms of Selling US YOUR Ford
Thier service was very good. They serviced my car as I wait
Extremely helpful and friendly staff. A joy to do business with them
Service department is Excellent New cars sales treat you good when they know they have a deal
Deli
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