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Telkom Direct Thavhani Mall

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Thohoyandou, South Africa

telkom.co.za
Cell phone store· Cell phone accessory store· Internet service provider· Phone repair service· Telecommunications service provider· Wi-Fi spot· Electronics store· Mobile network operator· Screen repair service· Telephone company

Telkom Direct Thavhani Mall Reviews | Rating 3.6 out of 5 stars (8 reviews)

Telkom Direct Thavhani Mall is located in Thohoyandou, South Africa on R524, Shop L9A, Thavhani Mall. Telkom Direct Thavhani Mall is rated 3.6 out of 5 in the category cell phone store in South Africa.

Address

R524, Shop L9A, Thavhani Mall

Phone

+27 159620653

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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I

Innocent Shivambu

They are quite slow when it comes to rendering their services, I went there twice in December, but I couldn't get any assistance. The first time the ticket system was not working and the wait was long, and the second time the fingerprints scanner was not working and the lady whom I was being assisted by she wasn't sure when they will fix it. The third time I was there it was January, the queue was moving slowly but I did manage to get assistance

A

AUSTINE - TEE

I love their hospitality

M

Masana Maluleke

Phathu from Telkom Thavhani Mall gave me such an outstanding service on my business line.

M

Mulalo Annah Ramovha

Their service was good don't know it's because I know the person that helped me. The store itself was good no complains

K

Kulani Mk

Did a Sim swap on Monday 23 December 2019 and still to date 28 December 2019 my Sim card is not working. They say the person who did the Sim swap didn't complete the order and sent emails to her when I call telkom support. No response from her since. I think the name is Phatuthedzo as I was told by the rep at Telkom support. Please get your act together.

G

Gundii T

They have some good deals and they are friendly. Sometimes they take longer to help customers. I went there to get my wifi router and the service was awesome. It took a bit longer than expected to finish the whole process of taking it on contract. It took about 45 minutes for the whole process to be approved until I get out of the store. Telkom has great deals and it had the best deal of all others when it comes to data and wifi routers. If they can shorten their paperwork, the process will take less time. But otherwise I was very happy with their service. At the end, they ask you to rate their service and they also follow up on whether you're still satisfied with their product. They also have very good product support service. But they do not offer good help after office hours. If you need their help after hours, you won't get help if your problem is not found on their website or FAQ section. Overall, they have a great service.

N

Ntavhanyeni Mamburu

Poor service.

G

Gamer tlhabzinc

Bad customer service, workers there only speak venda, they will not even try to speak english at all. Makes one to feel like they are aliens. I went in to enquire about a deal i wanted, i was just told that i need 4g coverage if i was someone clueless i wouldn't have understood anything. So before going to this place work on your venda, or else you will feel stupid

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