Verulam, South Africa
Lotusville
N/A
+27 313112954
Made a booking telephonically. The appointment was for a Sunday. Process is seamless and took 30 minutes at most. Staff are friendly and efficient. They accept cards for payment so no meed to carry cash. Very happy customer. Thank you to all the staff and keep up the good work.
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I visited the Verulam Testing Station to renew my driver's licence. I arrived at the venue at 6 o' clock, an hour before it opened. There were already approximately 60 people in the queue before me. There was no social distancing outside the gates of the station. Questionnaires iro the pandemic were given to everyone while we were in the line. Once the main gate was reached, the questionnaires were collected and our hands were sanitized. 2 personnel from Metro Police ensured effective social distancing. An official then checked whether we had the necessary documents (ID, a photocopy of the ID, driver's licence and proof of address). I stood in the line for almost 3 and a half hours. There were chairs in a sheltered area...sat here for another half hour before being send to another waiting area where there were benches. Finally, I was let into a room by Mr Thambiran who processed my documents. He was extremely efficient and professional. Fortunately, I went for an eye test prior to my visit. My finger prints and photograph was taken. Thereafter, I went to the cashier. After speaking to three people, I realized how lucky I was to have the entire process completed in 5 hours!!! Two people had visited the place 3 times and one had visited it 4 times unsuccessfully to have their licences renewed. After standing for hours in the queue, they were told that the "computers were offline." By the way, if you try to call the Verulam Testing Station, you will not get through. An incorrect phone number is listed.
Extremely satisfied with unmatched service provided by the personnel of this venue. We were called according to scheduled time allotted to me and others in the shaded seating area where social distancing and all protocols were in place. I strongly recommend this testing centre to all especially pensioners. Well done all staff members for taking such good care of us. Booking is the best way to go.
Well organised , helpful staff.clean seats in shady area. Done through new booking system. Only complaints trying to book appointment initially took a long time .
Don't waste your time for coming here.. only you'll get is disappointment when they say go back home you're late at 8:00 in the morning. They want us to wake up and go there without bathing and wait for them and then once they have counted people who came before 7:00 those who came after they must go back . They must increase the number of Employees and help people who will pay.
I did an appointment over the phone for myself and my wife to renew our drivers licenses. We went a little bit earlier and they did see to us. We were done within 15min since we arrived. Staff is friendly and very helpfull. I Highly recommend going there with making an appointment first. No long queues and sitting and waiting the whole day.
Have tried to call for over two weeks for basic information and was notified you can actually BOOK an appointment. Well, you can't, it is so hard to get hold of them and they never respond to emails.
First time ever at any Testing Station I can honestly say things ran smoothly and they were extremely efficient. Was in and out in record time after having made a booking...20 minutes tops I was done.
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