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Netcare Union Hospital

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Alberton, South Africa

netcarehospitals.co.za
Private hospital· General hospital

Netcare Union Hospital Reviews | Rating 2.8 out of 5 stars (8 reviews)

Netcare Union Hospital is located in Alberton, South Africa on 47 Clinton Rd, New Redruth,. Netcare Union Hospital is rated 2.8 out of 5 in the category private hospital in South Africa.

Address

47 Clinton Rd, New Redruth,

Phone

+27117242000

Accessibility

Wheelchair-accessible entrance

Open hours

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Jess Scholtz

I am utterly DISGUSTED by the treatment from the staff in the casualty ward. The emergency department reception was literally non existent, I had to go back to the main desk to get help. I was crying in pain while the staff dragged their feet, nobody was communicating with me. I was given paracetamol and told I would not receive stronger pain medication until I produced a urine sample. I was promised water to drink since I didn't need to go and no matter how many times I asked for my water, it was NEVER brought to me. When I eventually was able to produce a urine sample, I did not receive stronger pain medication I was promised even though I was still in pain. I was sent to the bathroom to get my urine sample without a drip stand or any help. I had to hold an empty drip bag while I did this, the blood in my arm was moving backwards into the tube at this stage. The nurse kept dropping things on the floor, left an open and seemingly used needle on the tiles near my bed. Out of everything, it has been two weeks since my visit and my arm is STILL sore after my blood draw. I have bruising over my wrist where the nurse failed to find a vein and sharp pulling pains all the way through my wrist to my shoulder because of the needle in my elbow. I fully understand that I have difficult veins but I have never experienced an injury like this before. I went to the Union as opposed to Mulbarton because their reputation had always been great. I have never ever in my life been treated so terribly before. I am not unreasonable, I understand that with COVID it makes things difficult but it seems it has just become an excuse. The doctor who treated me was perfectly professional and thorough but the nursing staff were a nightmare. While I sent in a review of my experience to Netcare last week, I have not had a follow up yet and I do not feel there is anything they can do to rectify this situation as I won't ever set foot near this hospital again.

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Shaun Abdul

This is a great private hospital which is well staffed and we'll equipped. Because of its location in the south expect a bit of foot traffic. Taxis are easily available all days of the week to and from the hospital

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Kathleen Naidoo

Just want to commend Netcare Union Hospital staff on their kind and caring treatment during my recent visits. I spent long enough to bond with a few staff. Genuine love and care was evident from the time I entered, the screening staff, reception, nurses, doctors and cleaning staff. This treatment gave me the assurance that I was in good and safe hands️ The smallest acts of kindness goes a long way. You are amazing! God has placed the right people in the right place , and this service just blew me away. Well done. You are doing great.

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paul scholtz

This is one off the most disorgeniced hospitals i ever seen in my life. Unfrendly staff. i think i must rice a fund fot them so they can have airtime to call you back( they cant even let you know they have moved a critical patient to a nother hospital).

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Cobus van der Walt

A great hospital and staff in the Cardiac ward. I felt safe and cared for.

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KIM LANDMAN

Their Emergency Doctors are really doing a great job. Thank you.

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Cindy Sterrenberg

My father in law had a terrible fall today. He went to causality at Germiston Medicross and was seen to and stitched ans bandaged and sent fir XRAys at the Clinton, the Clinton could not so it because of a power failure. We went to the Union. The Union could not do it because in the panic we did not get the referral letter. We ask if they would not just call the doctor they wouldn't and all the other patients waiting were shocked that they would not see to him. We went bank to the Germiston Medicross to get the letter. The doctor told us to Sunward . We went to Sunward and they took the ex rays immediately when they saw how bad he looked. They also admitted him for observation. This is the 3rd time the Union has disappointed, why wouldn't the Union call the doctor, when Sunward said that They would have? They say once bitten, twice shy, but we really thought that the first 2 times may have just been a bad day. But it seems like it is the normal of this hospital.

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Dallian Noor Mohamed

While I had gone into to do a procedure (surgery) someone stole money from my purse. When I began to recover they moved me out the room I was in, and moved me into another room and before I settled into that room they moved me to another room. And when I reported it they made me feel like I did something wrong and no one has contacted me to tell me how the investigation went or what the outcome was. This is like from the 12.03.2021.

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