Alberton, South Africa
18 Fore St, New Redruth,
N/A
+27 107455414
DeliveryIn-store pick-upIn-store shopping
I'm beyond disappointed with the quality of service I recieved on Saturday, from being treated rudely upon entering to having my hair poorly done after paying so much. I did a wig installation that completely slipped off an hour after leaving the salon, the edges weren't stuck down correctly neither was the excess wig cap trimmed off at the back. I am utterly disappointed with the service received and beyond devistated, as not only was the installation poorly done, my wig was over plucked in the front to the extent that I now have to replace my closure. This was my first and last visit to your salon, please reevaluate your customer service and the level of service you provide to clients.
like
The experience i had with Sarhap hair line was great, i bought a 8 inch frontal Bob, the texture was so beautiful just as it looked from their pictures, i loved the installation the workers were so kind neat. I was given great service. From my viewing it's the best Saloon ever
I'm not one to slander people's businesses but wow the experience I've had with Sarhap Hair line. Beginning of the year I ordered a curly 18 360 wig and when it arrived it had a straight closure and curly hair in the middle when I queried this , I was told it's not their problem. Seeing how great their installation pictures are I decided to purchase hair elsewhere to avoid disappointment and get it installed there as they are the "best" instead they damaged mine and my sister's wigs by over plucking and overbleaching the closures. My sister who was getting married the next day was told her photographer should edit her wedding pictures so it doesn't show. They used a permanent marker to try correct the over bleaching on mine ,but that closure is beyond repair when we asked her to replace our closures she again told us it's not her problem. So ladies the pictures you see on their site don't be fooled they are edited Edit: You're lying you refused to replace my damaged closure
I was there few days ago I was happy with the service from the receptionist to the workers to the boss I love my hair and am very happy with everything honestly ,even the hair is quality please guys mistakes for happen we all human but they do try to fix their mistakes all the time am honestly happy will see them soon
Morning. I am one of Sarhap Hair line client. The one in albaton. I always buy my wigs at their store. I am so happy with their service. Was treated and welcome in a unique way. Keep up the gud job ladies and may God bless your team work
Bad customer service I don't understand how you can treat paying customers so horribly. Employees have the worst attitude even when you are just there to inquire.
Service was very poor, there was a clear difference in how customers were treated. It was my first time getting a wig, Firstly one of the the people who install the wigs was impatient when I was choosing a wig and asking a question, and lastly when I was done I was just left on the chair with those salon apron covers, to wonder if I was done or not.
friendly and doing an amazing work.thank you
Deli
The best companies in the category 'Deli'