Germiston, South Africa
37 Nicol Rd, Bedfordview,
N/A
Short queues, efficient service Make sure you have the necessary paperwork and your own pen before you arrive. Of you're over 60, you don't need to book online. Wednesday is allocated to you.
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I know officials are not paid to smile and I dont expect to be warmly welcomed. I also know they work hard, but CAN the rudeness.
Was the best experience I've ever had renewing my driver's licence since inception of driver license renewals!!! My wait was an hour and a ¹/⁴ which is much much quicker than ever by 3 or 4 hours. Sanitizing and distance protocols were awesome. Thank you so much everyone
To renew your driver's license and you don't want a temporary license, don't waist your time and money on taking extra fotos. We stood in a queue from 7h15 for 8h00 to open and surprise they'll only open at 9h00. The service was very good and helpful with filling out the forms. Inside took me 20 minutes and I was done.
I give them a 9/10. Efficient communication and service at the door, ok service at the eye testing station and borderline rude at the cashiers. In terms of speed I was very happy renewing my drivers license. Was in and out in exactly 1 hour. Just hope you get a booking on a cloudy day or carry an umbrella if it's sunny as there's no shelter/shade outside.
Quick and painless drivers license renewal experience. Friendly staff who know what they are doing. Made a booking online and went early. They do not accept cash.
Absolutely pathetic service. Shunted from pillar to post. Waited 20 minutes for a supervisor who does not come. He sees you but ignores you. Don't worry Les. The office of the president needs to know and see what service you give. None of your staff wearing masks and no social distancing despite huge signs all over. The cleaner walks in and out without a mask amongst all the customers. All we wanted to do was a change of details license disk.
You are told to make a booking online in order to ensure prompt assistance . A complete waste of time - people arrived without appointments - they got attended to first and those who did have appointments were told to stand in the hot sun and hope to be called for assistance with the renewal of their license. The staff were unfriendly and rude !!!! I thought the cashier who was taking payment for the license was going to fall asleep before he finalized my payment ... !! Shocking , shocking service delivery !! No wonder we are in such trouble in this beautiful country of ours !!!
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