Benoni, South Africa
22 Victoria Ave
N/A
+27 119997622
License renewal staff are exceptional. They were very friendly and helpful. Really made the experience much better. But except chaos as usual as with any government building I've experienced.
like
This place has horrible service and need to prepare yourself to wait.
12 April 2021: Please take 1 ID Photo with; otherwise you will need R60 cash for 6 photos from ladies down the corridor. In my opinion, no need to take optometrist eye test, as you still follow the same queue. No clear guidelines, arrows, or marshals directing the flow. Sanitation non-existing with no Sanitisers. Social distancing non-existent. Officials on par.
No order or systems. They don't work to appointment times. Another customer asked a lady that works there about what's going on as we hadn't moved in an hour and the women swore at her. No one knows where to queue, stand or sit. Got sent from A to B to A to E and back to B. It's chaos. Took 3 hours to renew license even with an appointment
This is a typical government department. Could be better.
Quick and easy on arrival. Not everyone was friendly in terms of their service in directing me through though, but the lady who assisted me with with my documentation was very efficient and nice. A long wait to pay, they should consider an eft system, and those who are cashiers could perhaps be up-skilled to payment reconciliation.
If you make an online booking the time means nothing come early. When they say you only need ID photos for a temporary license they lie. When you get here they want a photo for the file and then you have to pay R60 for 5. O think they get a cut from the photographer.
I was very impressed, soooo much better than Boksburg license department. Lady at the door was very helpful. Cashier friendly and efficient. Queues weren't that long. Thank you so much! Keep it up Benoni License Department
Deli
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