Benoni, South Africa
89 Marigold St, Shangrila,
N/A
+27 800203257
We commissioned the job of a new vynil pool and the end result was a leaking pool. Although they came back once to fix the continuous loss of water and subsequent leak whithin two months left us with no other option than to redo the pool. After second leak Mike ignored my calls and didn't even bother to try and resolve the problem.They eventually wanted to charge us again for the same inferior product blaming the use of a pool brush and children swimming.
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Really not great... Update 1 May 2018: pipes are leaking again after only a few months. Water level drops 2cm per day and am unable to use the pump. I contacted them again almost a month ago - but was simply ignored. (both Jean and Mike read whatsapp messages). Update 7 September 2018: I gave up with Poly Pools. Tiles around the pools are now also loose, most pipes leak. I contacted another service provider to redo the setup. I wished somebody had warned me. The response from the owner below is not true... Update 18 Oct 2019: Ok, another year and the list goes on... We now have to replace the entire pump setup... The fibreglass surface faded significantly and looks sad... Stay away from these guys, please.
Great service. Innovative product top stuff!!!
Founding member of the pool institute. Not a fly by night who will not be around to honour a guarantee.
Not to shabby
After e-mailing I phoned the owner 4 times to do a quotation to replace a vinyl pool and nobody ever came
Incompetent
Deli
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