Betty's Bay, South Africa
5568 Agapanthus St
N/A
The house was ok but the owner is dodgy! I would not recommend dealing with this guy. The house is already old and mouldy, then he charges you with a R1000 breakage fee, only to try and pin what was already broken, on you and your guests once you've left! After a lot of unnecessary back and forth - he eventually paid. But be careful! The house itself is extremely old, dusty and mouldy. The only "upside" to this place is the splash pool - as it gets quite hot in the enclosed entertainment area, which has no ventilation whatsoever. All in all - do not recommend!!!!
like
Would NOT recommend. Place was dirty and dusty. Most of the windows in the bedrooms do not close properly. Very outdated and old. The 'staff' came in at any time, even during covid. We are getting money deducted from our deposit for damage I know for a fact we did not cause. The owner is not someone I would want to ever deal with again!
I would not recommend this lodge. The place was dirty and dusty, it had a strange sour smell and majority of the windows and exterior doors could not open. The furniture was old and the couches were covered with curtains, when you sit down you literally touching the wooden base of the couch, the cushions are worn out completely. We came across a massive spider and a snake around the pool area. The staff just walked into the lodge while we were there, without masks. Due to the state of the home, I feel that COVID protocols were not put in place. Temperatures were not taken before entering, no sanitizer on site etc. This lodge needs serious upgrades.
Place was not cleaned, inventory list outdated and the place had a musty smell. I won't recommend and will not return
Nice place check everything and all was in order,had a lovely stay when we check out we received a message 2 week later that we will not get the full refund back as their was markings on the pillow case funny when we check in no pens was available to tick off the inventory list I have also note that the same thing happen to other guest.
firstly when we arrived the wasn't a tour of the house. KITCHEN - there was a old and smelly mop, no Dish cloth, the stove was old you couldn't see which side to turn if its 6 or 1. BEDROOMS- one of the beding was smelly and the bed wasn't really comfortable. and one of the bathrooms did not have key. The Furniture needs and upgrade the sliding do wasn't working the list of the things that are in the house is old so they dont correspond to what we saw. Last but not least the owner hasn't gave us back our breakage fee back and 72 hours have long past and and he is not responding to our messages.
We were not very impressed with the place at all. The images on the website is not the true reflection of the place. Its actually false advertising. The furniture and fridge is ancient and not those nice antique items but looks like it was taken off someones hands and just put there. The stairs leading to the top rooms are so unsafe I was too scared to let the kids go up or down those stairs. We found a snake in the pool. The problem itself is not the snake but the fact that the staff knew about the snake as they were trying to get the snake out of the pool pipes for sometime. They could have warned us to be on the lookout for the snake. What if one of the smaller kids got bitten by the snake? We would not have known it was a snake bite and it could have been too late. The shower heads was also very mouldy. Some of the crockery had chips on it. With the asking price that place seriously needs a massive upgrade. We were also supposed to leave at 10am but by 8am the staff was there to clean already they didn't even give us time to finish our breakfast and get ready for the road. In the state that this place is I wouldn't recommend it to anyone.
Deli
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