Cape Town, South Africa
126B Main Rd, Hout Bay,
N/A
+27217902420
Paid for a consult on my pool, team didn't show up on the agreed upon date. Contacted their admin team to request a refund, they agreed to the refund. No refund has been made and my requests have been ignored. Incredibly unprofessional service. Avoid using them.
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Demand upfront payment in full for everything. Will only start when they are sure that it has been paid into their account, then leave it up to you to check whether it has been done. All in their favour and not yours.
What a clown show. Their technicians do their best, but the co-ordination is completely shambolic. You wait for weeks for someone to come, and when they come, they don't know what's going on. They don't keep to appointments, or rock up out of the blue without appointments; the team on site has no clue what they are supposed to be doing. There is no effective communication between the client, the team and the head office.
Always willing to help where they can and such friendly staff
Super friendly and helpful team.
Deli
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