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Browns The Diamond Store

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Cape Town, South Africa

brownsjewellers.com
Jeweler· Jewelry store· Jewelry designer

Browns The Diamond Store Reviews | Rating 4.5 out of 5 stars (6 reviews)

Browns The Diamond Store is located in Cape Town, South Africa on Shop G59 Cavendish Square, Claremont,. Browns The Diamond Store is rated 4.5 out of 5 in the category jeweler in South Africa.

Address

Shop G59 Cavendish Square, Claremont,

Phone

+27 216833273

Service options

In-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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R

Raynard Haupt

Great service and excellent experience. From the seamless online sourcing and order to the interstore transfer, collection and payment the staff was helpful and went out of there way. Highly recommend Browns.

D

David M

Exceptional service - Chris has been unbelievably helpful and we're also very happy with the rings we bought. Best part of the experience has been the assistance after we purchased, will definitely be staying customers.

S

Sergejus Maslobojevas

Recently bought nice sapphire ring in this shop. I’m generally happy with the product and price. But the staff attitude is very bad to say the least. Before buying the ring I was assured that all necessary paperwork for tax refund at the airport is done correctly. Because you see - “we are the reputable company, doing these things everyday, know the procedures in and out”. In case of any problem I was told to call Browns and they will help me or redo some paperwork. And guess what - papers were filled wrongly and I could not get the tax refund. When I called to the store I got the answer - “sorry, noting I can help with”. The person wouldn’t even speak with Tax office ppl. Next day when I complained by email to the person who did the sale, I’ve been told - sorry we learned from the mistake, nothing I can do. 2 emails later same person changed her mind and told me she did everything right and that it was a mistake by Tax office! Behaviour like that is expected if you buy your jewellery in the dark alleyway not in the “reputable” shop. For this reason can not recommend this shop to anyone.

J

Johan Oosthuizen

Very good service

I

Imaan Mohamed

Excellent service

B

Bruce Norris

Ask for Kiara.

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