Cape Town, South Africa
16 Tygerpoort, Bellville,
N/A
+27 219102907
I went to Cape Craft to do laser cutting for an architectural model. They were amazing! They finished the work within a day ! Great service and the laser cutting is of great quality! Thank you so much!
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I went to Cape craft services with a job. I designed what I wanted, and gave it to JP (owner or employee?) the freedom to play around with the design in order to make it work. I trusted him, as it is his bread and butter, and he knows how his machines work. There was correspondence on the final design, which I was happy with. The end result not as much. On one the particular item, the lettering was completely illegible. Having brief experience in the laser cutting industry, I knew it could be done better. I insisted that we redo the lettering, this was free of charge. What upset me mostly, and the warning lights went off, is that he said, “if anyone else came into the shop, they would be happy”, so I asked a bystander if she could read, and she couldn’t make out anything. The item thus losing its meaning in essence. I was upset, that there was no pride in his work, fail to contact me, when the end product wasn’t satisfying, and was happy to accept my money for works done. An item we discussed, he had to redesign, and thrown that as an excuse to back up his poor workmanship, that in actually fact I had to pay more for it. We stood at the original price. Yes, he met me halfway with redesigning and covering up his mistakes, but fails decimally in having pride in his work and client appreciation. I worked with him before, but unfortunately this would be the last. This review is based on my own experiences.
Highly impressed with my product and the quick and accurate services. I definitely recommend Cape Craft Services.
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Deli
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