Cape Town, South Africa
31B Long St, Cape Town City Centre,
N/A
+27 214230717
DeliveryIn-store pick-upIn-store shopping
I can strongly recommend Dwane (Manager) and Chris (Technician) at C M in Long Street for their brilliant service. Chris sorted out a massive problem that I thought would remain unsolvable, yet he somehow managed to pull a rabbit out of the hat. Absolutely magical and much appreciated! Well done!
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I was quoted just under R1800 for my SSD to be upgraded, not only was I told by Chris (the technician) that I'll received a discount on the labour price because I bought my laptop there as well as upgraded my ram there but I was also told that it would take 24 hours for it to be done. After 4 days passed I assumed it was ready, went there and was told that they didn't have any SSDs in stock and that they were only receiving it the day after which meant it'll be ready in 2 days, really annoying as there was no communication whatsoever. The day I collected Chris handed payment over to his colleague to do and I was told that it would cost me just over R2100 I told the colleague what my initial quote was, he then went to the back area where I could hear soft whispers. The colleague came back gave me no explanation, took my R2200 cash gave me my change and that was that! What a disappointing experience especially because I was a regular customer and always went back even for other smaller things. I am immensely put off and will never return!
Great service and staff. Can get custom quotes on items. Recommended.
I'm really disappointed about the service i received today, they refused to fix my headphones after they said it has a warranty of 12 months, 1st the shop assistant says my 6 moths is over and then they change the story to say it's my fault.
Quick service with a smile... Knowledgeable staff and a decent range of tech
Have not had service like that in a long time, nothing was too much effort! Will definitely be my store of choice for any computer related products.
Absolutely wonderful customer service, I was referred to this place and was very impressed by the quality of service and was even lucky to get a better price on my charger, thanks to the wonderful assistance of the store salesmen would absolutely recommend to anyone that needs quality assistance with their technical devices
Good computer shop..
Deli
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