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Dial a Nerd - IT & Computer Support Woodstock

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Cape Town, South Africa

dialanerd.co.za
Computer support and services· Technical service· Computer consultant· Computer repair service· Computer service

Dial a Nerd - IT & Computer Support Woodstock Reviews | Rating 4.4 out of 5 stars (8 reviews)

Dial a Nerd - IT & Computer Support Woodstock is located in Cape Town, South Africa on 31 Brickfield Road, Upper East Side Unit 19, 1st Floor, North Block, Woodstock,. Dial a Nerd - IT & Computer Support Woodstock is rated 4.4 out of 5 in the category computer support and services in South Africa.

Address

31 Brickfield Road, Upper East Side Unit 19, 1st Floor, North Block, Woodstock,

Phone

+27 212001460

Accessibility

Wheelchair-accessible entrance

Open hours

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P

Penelope Perrin

Didn't answer phones When they did the process to get a technician out was laborious When I mailed to say I no longer required a technician immediately but would be interested in signing up for their retainer program I received no response

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Ossie Meyer

I have been dealing with this company for more than a year and are very impressed with their service and reaction time with a call out I want to thank Jonathan,Chad,Alphonzo and Cameron for solving a problem that a few others could not solve Thank you guys it is nice to have a WiFi system that works all the time!!

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Christo Smit

Great service and such a friendly team!!! Thanks so much guys. Really recommend them for any job :)

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Alan Weinrib

Told to contact them on line but could not as what I needed them for what to fix my laptop so could not use them

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Ebraheem Sulaiman

I must say that my experience with this company was very disappointing. My ISP suggested that I contact them regarding my issue, however I was advised that I would be getting FREE support over the phone, when I called the first time Sifo asked me to fill out a form and then said a technician would be sent out, I responded that we should first try and fix the issue over the phone for FREE as my field of work branches into IT. I insisted that we do it this way, he then said that he needs to wait for the accounts department to create my account first, and that it would take an hour, this makes no sense if I am a future customer. I waited an hour and never received the call back I was promised. I called back a hour and a half later and a different technician said that he would get Sifo to call me back instead of trying to help me himself, 3 hours later I spoke to someone else in a different department when I called back and she was no help either and then I requested her to please remove any details that they have requested from me as the issue that I needed solves involved too many people on my end and they didn't give me the confidence that I needed in them to take a customer seriously. I might be over reacting to most South Africans but I don't appreciate poor service especially when I have made an effort to be a customer with a company. South Africans work hard for their money, no need to spend that money on poor service especially considering that many of us depend more on our devices to make bread.

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James McClarty-Miller

Have used dial a nerd on multiple occasions (my family members and then myself recently), had an issue with my laptop and Marlon was able to diagnose the problem, unfortunately too many things were failing on the laptop and it was advised to rather replace it than try repair as it would cost as much as a new machine to source the parts needed I'm grateful to Marlon for being completely upfront and honest with me and happy with Sasha for always replying fast and diligently to my emails/enquiries. I would recommend dail a nerd for any and all home or business IT issues or problems Thanks for your help

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Charles Kyriakakis

I would like to recommend the team from Dial a nerd who came out to do our cabling yesterday. Friendly professional and nothing is too much trouble. Thanks Cameron Johnathan and Chad!!

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Stephanie McDonald

Hayden was awesome! He fixed my network and other issues very quickly and explained how to avoid the same issues in the future. Would highly recommend Hayden.

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