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Euphoria Telecom

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Cape Town, South Africa

euphoria.co.za
service provider· Telecommunications· Telecommunications service provider· Telecommunications contractor· Telecommunications engineer· Telecommunications equipment supplier

Euphoria Telecom Reviews | Rating 4.7 out of 5 stars (8 reviews)

Euphoria Telecom is located in Cape Town, South Africa on 2nd Floor, The Terraces, Black River Park South, 2 Fir Street, Observatory,. Euphoria Telecom is rated 4.7 out of 5 in the category service provider in South Africa. Euphoria Telecom is an innovative business telephone service that offers its customers unprecedented control and automated operational efficiencies. By removing complexities associated with traditional analogue business telephone systems, Euphoria’s proprietary cloud-based system has decreased customer telephony costs and added massive business value. The business has earned a reputation as a customer-centric business, placing the customer in the centre of its product development, operations and services. Maintaining excellent customer service is part of Euphoria’s core – it is the bloodline of the business. Established in 2010, Euphoria proudly hosts over 1000 business customers, including listed companies, large corporate businesses and SME customers. The business continues to grow at a rapid pace. Some of our customers include Net1, Alliance, Adapt IT, Romans Pizza, SA Tyres and Galaxy & Co.

Address

2nd Floor, The Terraces, Black River Park South, 2 Fir Street, Observatory,

Phone

+27 212000500

Company size

11-50 employees

Headquarters

Cape Town, WP

Founded

2010

Accessibility

Wheelchair-accessible entrance

Open hours

Sun
Closed
Mon
8AM–5PM
Tue
8AM–5PM
Wed
8AM–5PM
Thu
8AM–5PM
Fri
8AM–5PM
Sat
Closed

...
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S

Stephen O'Reilly

Our phones were down for 6 hours yesterday. This is happening more and more with this company. "Upstream provider issue apparently and they are still investigating." When this starts to happen such alot, we are going to move on. EDIT: I changed this review to 3 stars cause the CEO called and explained the situation. Still the second major meltdown on their network since we been with them. Hopefully is only gets better from here on.

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anthea mclardy

We have been using them for a few years and are now switching over to them for our Cape Town Branch. So efficient. Have never had a single issue.

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Francois Marais

My wife is struggling to obtain a quote to expand current services at Euphoria with no success, can someone in sales please assist? Business services, she called and was reverted to the sales e-mail which she has received no response in days. Edit Jeanine from Sales team has been very helpful trying to resolve the above!

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Adam Est

If The Grinch would make use of Euphoria Telecom, his frown would turn upside down. This company delivers awesome service. The best - they set the gold standard - I hope they keep it up as it does require constant work which companies like the red, blue and yellow giants forgot. Euphoria offer great solutions, very quick to set up and deliver. Friendly staff. Great prices. If you want a telephone solution that works and that doesn't require you to reach deep into your pockets, this is it. No bulky equipment, modern cloud based solutions. Easy to use. Total control. NO LOCK IN CONTRACTS! To any user who have doubts, look at my other reviews, I am The Grinch and expect the best. I have found it, I hope you can too.

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Mornay Bekker

We use their cloud hosted PBX system for around 10 KFC's stores at the moment and growing, given that you have solid connectivity this service will definitely give you complete management over your PBX with admin dashboard and even possibility to utilize the mobile app on any android, iOS device. well done guys good product!

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Kara Topham

Euphoria is a great solution for our small business! Thanks to the positive team at Euphoria we have saved on our telecommunication costs. Caller-line identity and extensions numbers were only one of the ways in which communication were made easier and more professional. What stands out most is Euphoria's helpful team who is always willing to assist us in such a patient and friendly way. Thank you!

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Pro Dive South Africa

At first it seemed like a great system but we have major issues with the support we are getting-when there’s a problem it takes ages for it to be resolved if at all and when trying to get to a manager to talk to it seems like the staff try at all costs to avoid us talking to a senior person!

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Arnold van der Dussen

I have been very satisfied with my companies dealings with Euphoria. Marizette is a very knowledgeable sales rep (now promoted to national level) and gave us good advice without trying to sell us more than we needed. I've also had dealings with Ryan on the technical side and found him to be so passionate about his work. He is a breath of fresh air every time he visits us. Overall we have had a great experience with Euphoria.

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