Cape Town, South Africa
225 Victoria Rd, Salt River,
N/A
+27 214473113
I made an appointment for them to come out to my property for 12am, they never pitched, they never called to reschedule. The next day and I'm still waiting. The manager has shown me the worst service (no service) I have ever experienced. I would never recommend them.
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Good workmanship. Great guys. Missing a star as we felt that if they worked more than 4 or 5 hours a day, they could have finished the job in the 3 days they quoted us. Nonetheless, praise where it is due. I would still recommend Glass & Allied.
hi my husband's studio in commercial street needed new windows in a door - I asked for a quote. The gentleman came and took measurements and reverted to me with a quote - which I accepted. Plans were made for a time to come to do the door - I asked how long it would take I was told a day. The team of 2 guys arrived a bit late but the glass was only measured then and then came later which was odd - they took a day and a half - I have no idea why such a small job could take so long. Then post the wind the glass blew out and 2 panes also were cracked - not at the door. They came out promptly and put in silicone - which I appreciated then we agreed 10h00 the next day they would come and finish the job properly but I would have to pay for the glass again which I confirmed I would do. 10h30 - came and went and post a few calls with changing times I was told they were not coming. The next day they gave me a time of 12h00 - at 12h45 - no one was there - I was told that these things happen - at 14h35 the guys arrived. I had hired someone I know to be there on the day prior and the day of the 'fixing up' and paid him both times, per hour. The job was done but not the 2 broken one's - and I tried 10x to get hold of Raymond the co ordinator without success re these two panes. I found the process, poorly planned; the communication awful and I will never use them again. To add to this - once the manager saw this he did come out and have a look and committed to re doing the job. This has been done now and to my satisfaction. A sincere apology was given - and accepted.
Great service. Unfortunately only cash payments accepted!
Happy with the service provided. Many thanks to the Glass and Allied team.
As an insurance broker it is always scary appointing a contractor to a claim as you never know the level of service your client will get as it is out of your control. This week a client of ours, a car dealership, had a shop window crack and contacted us. I immedaitely appointed Glass and Allied on the job, bearing in mind it was late afternoon. I had a quote by close of business that day and the job done within less than 18 hours (as soon as we authorised they were there). I cannot thank Sinclair and his team enough for their exceptional service and helping us keep our brand up as well. We look forward to many years working with Glass and Allied. Thank you!
Thank you for and extremely professional job. Glass & Allied's team were friendly and did the job right, my new windows and doors are fantastic. Highly recommended for great service and price.
Excellent staff, pricing, super friendly service. Cant fault them in any way. Goes above and beyond expectations. Would highly recommend.
Deli
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