Cape Town, South Africa
Century Blvd, Century City,
N/A
+27215522563
Pathetic service!! I paid R1400 for a Xbox controller, a month later the trigger is sticking, I take it back and they say they can't do anything and I must go to Microsoft but I bought the controller from HI, never again shall I waste my time with the unknowledgeable and unfriendly staff. The staff made me feel like I was trying to get a freebie when all I wanted was a other control as the one I'm currently still sitting with is faulty. As seen on the picture, I don't even have it that long. PS, one can only return Microsoft products to Microsoft if it was bought at Microsoft
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Further too my message below. Dodo managed to rectify and book in my laptop. Absolutely critically poor service. I have complained before but you don't seem to get it. I got completely ignored by Jaycee - I'd been waiting at the counter for quite sometime...another client came in and she went to serve her. Dodo tried to alleviate the situation but the damage was done. I've brought in an ASUS laptop which I purchased 4 months ago. The CD drive does not open/work. The keyboard is giving a tin like sound. The drive is growing increasingly bad. The battery is losing life rapidly. I will never purchase from your stores again.
Wade was excellent from the time we arrived till leaving. Super friendly and very efficient
The Service was Ok Dodo kept his promise we bought the ph. Cash R26999.00 I ask the Manager no discount or maybe a gift she tells me no at least if you so cheap give the customer at least a pen or something small for the amount you spending poor managerial service.
Hi Canalwalk have friendly staff that are willing to go the extra mile. Very helpful to satisfy the customer. Product support is not so great, but I guess the issue lies with the suppliers
I would like to give my credits to Keanu for the best service he rendered to me. You guys had a good customer services.
My service with Keanu was he was professional and offered great advice on products that I was looking for. The other gents were quite helpful as well.
Hi Canal Walk Staff was helpful and friendly and assisted me quick and easy. Everything was done thoroughly. I was assisted by Asheeqah. Great service
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