Cape Town, South Africa
6 Sultana St, Steynsrust,
N/A
+27 218552067
We don't recommend using their services at all. The report was detailed but the way the inspection was conducted was not acceptable. I asked Steve to call me when the inspection was to be conducted and initially he couldn't find a suitable date with the agent, so i was informed he would find another date next week. The next thing i see on a Friday is a report and later on an invoice with R2970 more than the R3800 i had agreed to. Steve didn't call that he had now secured an earlier date, when he got there he also had a chance to let me know that he's onsite and conducting the inspection. Instead when i called him to ask about this he expected the estate agent to be the one calling me, but i was his client not the estate agent. I don't understand that assumption. When i asked about why he didn't call me when he measured and saw the square meters was more than i had told him, he told thats how they conduct their business and the email was a legal binding. Which business uses email as a legal binding without telling the client the actual numbers when you are onsite. I expected Steve to call and tell me that the square meters were more that initially agreed and if i wanted to continue. Instead he just continued with the work. As a client, 1. I would have expected a call when he secured a date, but didn't get a call 2. When he got onsite, i expected a call an hour into the inspection and didn't get a call. 3. When he measured i expected a call about the change in square meters but didn't get a call. There were so many instances Steve would have called but he didn't, instead we just get a bill that is R2970 more and i felt this is unfair business practise. Please be warned about this company.
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Simply the best home inspection company in South Africa
Wow excellent service here. If you looking to buy or sell your home, Steve from Home Inspection Services is the right person to call.
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