Cape Town, South Africa
222 Main Rd, Wynberg,
N/A
+27217978141
I just came from Wynberg Pharmacy. The Pharmacist who assisted was most friendly and helpful. The new cashier, Andrea was very patient and tried her utmost and so was tge other 2 lady cashiers. However the male cashier was most arrogant and rude and when Andrea asked for his assistance he refused and told her in a very abrupt and rude manner, that he can't he does not have time. He was an old man who was at the last til. Is that the manner to treat your colleagues in front of customers. I was waiting for more than 15 minutes because the other staff said she should ask him, only to be brushed aside like that. She then had to call the supervisor to assist her. I wish Andrea all the best and may she become successful. The rude arrogant male cashier should really go for customer training.
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Well stocked pharmacy with knowledge and helpful staff. Be warned that if they are busy, which is usually the evenings, you better be prepared to wait as it can take some time. There is plenty of parking at the back of the pharmacy with a security guard around and you can access the pharmacy using the rear entrance. There is an automatic hand sanitizer at that entrance for when you enter and leave. The place is wheelchair friendly.
Ronel, sorry if I got your name wrong. Thank you so much for your help yesterday, your kindness and calling me back so exceptional you have the patience of a saint. You an asset to your team. THANK YOU !!!
I went here in desperation after struggling to find a replacement peak flow meter after my old one packed up the night before. The pharmacy assistant was extremely unhelpful and couldn't answer my questions as to whether some of my other meds would be covered by medical aid. I am highly disgruntled that such a woman as this pharmacy assistant, is allowed to interact with the public, yet she clearly doesn't want to be there.
Always have goods in stock at a reasonable price.
The stock controllers are just not able to get the IV fluids right. And when one complains one is met with anger and animosity. My patients need iv fluids and this pharmacy just are not able to supply. Voicing ones concerns to management is like farting above thunder. The staff care more than management does. Such a poor show.
Staff very friendly & always willing to assist wherever they can
I cannot count the amount of times I've received poor service at this store and over the phone. Today the lady put the phone down on me after I held for a while.
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