Cape Town, South Africa
19-17 Reitz St, Audas Estate,
N/A
+27736478588
This is by far one of the worst client service experiences. Phoned to get a quote. Said he will call back....guess what....still waiting and now not even answering his calls. My friend dropped shoes 2.5 weeks ago and friend is still waiting. Every single time he has another exuse or is closed when going to his shop. HORRIBLE BUSINESS. DO NOT RECOMMEND IT
like
I took my suede leather handbag to ask him in March 2019 for advice on how to have the inner replaced, he said he could do it for me. I went back for it two weeks later as he said it would be ready then. It wasn’t. Two weeks later the same thing, every time coming up with a different excuse on why it wasn’t even on the premises. Nearly one year later...and after getting the SAPS to accompany me, he handed it back to me completely ruined and refused to refund me. The brass frame completely rusted, the inner useless and mouse/rat droppings inside. Very disappointed in his service, both customer and workmanship. Not even worth 1*. If I could attach a pic of the mess I would.....
They have been around since I was a kid, still reliable and well priced. Work done by hand which is something we should appreciate so much more. Will always have my support.
Been waiting more than a month for shoerepair..still waiting! Phonecalls not answered/returned.
Deli
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