Cape Town, South Africa
15 Benbow Ave, Epping,
N/A
+27 215312033
My first trip to this wholesaler. The prices are great but the service inside is very slow from the purchasing to the collection. The parking area is huge and secure which is great. The person at the dispatching area was doing the best he could but they need to get more hands on desk or better processes in place.
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Possibly the worst electrical wholesalers in the western cape.. Slow service, Ryan doesn't respond to emails and most times the phone just rings.. You wait longer than a job to receive your material and they don't care that your time there means that you are losing money.. Pathetic!
Excellent service from salesman called Mark
A word of thanks. During the lockdown we have been inundated with essential calls from large Banking facilities to hospitals. We are truly grateful for VOLTEX (Care of Shiraz Wentzel in the Cape Town Main Depot) for taking his time to open up under strict conditions placed on our country. Shiraz has always been accommodating and only wish the best to Voltex and his team. Great companies are built with strong partners. Voltex is definitely one of those preferred suppliers in the electrical supply industry for a reason. Daniel Schmidhauser
Be very careful that you get what you pay for here. I buy 1.5mm and then get 1mm wire. Return same day and the guy apparently doesn't work there anymore \\_(ツ)_/ They also post a sign saying they are open until 5pm for that day, but when I call to ask about returning the wire they tell me it isn't busy so they'll close early (this was at 2:30 pm). People need to plan their day around time, how do you post a sign saying one thing and then just do whatever.
Only shop here if you have lots of time and nothing to do as service is slow and pathetic. I always try to avoid this supplier.
Prices are different from voltex in Wetton, sales person in Wetton wanted to book the order out so I wouldn't have to wait for an hour or more like majority of their customers. Then he told me that the items costed more at this branch. That's really disturbing, I'll rather wait for Wetton to get stock instead of buying there again.
They don't bother answering their web forms......waste of time! Actually came back to me after this review, and successfully provided me with a quote,,,Thank you
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