Cape Town, South Africa
8 Montague Drive, Montague Gardens,
N/A
+27 215520599
Poor product quality. Poor after sales experience. They don't repair, only replace, everytime something goes wrong. Never had a bill of less than R3000 for any sort of replacement part.
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We bought a Zodiac in 2018 (only because our previous pool cleaner was so old, no parts were being made for it). The product started cracking after a year and eventually fell apart beyond repair in Jan 2020. The pool pipes literally unraveled too. We did a water check (with no problems), yet ZODIAC still say it is our fault and they will not replace the product - 5 days out of its warranty. Is making products that don't last, the way of the future? Thumbs down for Zodiac.
The perfect place for all your spa and swimming pool products.
Important: Not open to public. Trade only. But they did help me find a dealer for the MX8 part I was looking for...
I have a Zodiac pool cleaner with pipes that come with a 3 year warranty. Due to bad manufacturing most of them burst open on the seams. The date of manufacture on the pipes are March 2014 but Pool Medics Durbanville (their agent) refuses to replace the pipes because I can't proof when I purchased the pipes even though it was only manufactured 2 years ago!
I bought the MX8 and the G2, both don’t work. The one doesn’t like sand, the other doesn’t like leaves - a complete waste of time and money
Deli
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