The South African Customer Satisfaction Index

The South African Customer Satisfaction Index is rated 3 out of 5 in the category market research. Read and write reviews about The South African Customer Satisfaction Index. The South African Customer Satisfaction Index (SAcsi) is an independent national benchmark of customer satisfaction ofthe quality of products and services available to household consumers in South Africa. The SAcsi is the sole licensee and distributor of the ACSI methodology in Africa. The ACSI’s time-tested, scientific model provides key insights across the entire customer experience. The ACSI’s benchmark results are strongly related to a number of essential indicators of micro and macroeconomic performance.