Umhlanga, South Africa
15 Meridian Dr
N/A
+27315807900
Very upset with the change of cost for service for my Citroen C1. Have serviced my car at CMH Citroen twice over the last year - I called to make a booking and was advised the service is now R2700.00 for two hour labor excluding parts I previously paid R1400.00 with the parts I provided, now its double? I kept asking the lady why the service price has gone up and how its possible for the same service that should take a hour labor now be two hours? she could not answer me? saying the dealer prices have changed. Booked my car in Citroen Richards Bay they charged me R1400.00 with a friendly helpful lady on the line assisting me.
like
No coffee/tea, only hard plastic chairs in the waiting area. After the (very expensive) major service, found that the car had not been washed or vacuumed.
Mohammed the service agent is fantastic. Really goes out of his way to help
Most horrific experience. My car went in for a service that took 8 days. Costs were over R 15 000. My car was returned with my radio aerial stolen, back wiper not being fixed, even though payed for, hand break not set, wheel alignment not done - and my car was filthy. To date, 2 weeks later, today is the second day that they promised to fetch my car to sort out all issues. They have still not arrived. I will not recommend them to anyone. Very disappointed
Great service and the Dealer Principal is quite friendly and helpful
Terrible customer service.
Deli
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