Durban, South Africa
55 Escom Road, New Germany
N/A
+27 317059201
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Lovely people to deal with. Professional and friendly. I felt welcomed as soon as I drove in. I was directed to a parking. Plenty signage to find your way around. Covid protocol followed. When I purchase my next vehicle I will definitely go back...
like
A little disgruntled due to the the method of quoting. I dealt directly with the manager who could not provide me with a quote yesterday but rather offered to send me another quote with banking details on so I could revert payment. Further to this wasnt even sent to me and when I tried following up she couldn't be bothered to take the phone and sort out the issue. To confirm i haven't done the test with them so this is not a reflection on the testing but rather the professionalism of admin staff. Went with the new Germany branch rather. MUCH more professional.
Fast, friendly and efficient. If all other companies ran like them the world woild be an amazing place. Well done. You guys can be proud of yourselves.
Friendly staff, only the office staff can be a little bit more faster.... service in general is quick and efficient....
Super efficient but not the best customer service. You don't feel very welcomed despite the fact you bringing business to them.
Service itself was fine but they made me book an appointment slot but then I had a wait more than an hour before being helped. If appointment slots are booked stick to them.
Unprofessional staff, they don’t check cars according to the line. I’ve waited for 2 and a half hours for a job that takes an hour max. One staff member that evaluates car opens my hood and call me to close it because it’s done. Despicable
Friendly professional service. Make sure you book ahead, and once there the wait can be long. Automatic repair shop behind Dekra is minor repairs needed.
Deli
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