Durban, South Africa
Jeff Taylor Cres, Stamford Hill,
N/A
+27 313349702
The service at Greyhound was excellent and the staff were caring and kind, assisting me with a problem I had. I found the area clean and inside social distancing and masks were observed. Unfortunately, outside the various bus depots, people were not observing social distancing or using masks. This is not a reflection on any of the services offered there but it is sad to see that people simply cannot be bothered.
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Enjoyed the trip overall. Thing is, punctuality! The driver could not keep time! Traveled from George to Durban in 22 hours. As for the bus service, it was great. Very comfortable even though you could tell it was an old bus(refer to the third and last image).
I hope they can find a way to boost Greyhound busses because they are the best.
Very disappointed with was just allowed by the Greyhound crew. I'm on a bus as I speak from Durban to Pretoria, we have just stopped at Pietermaritsburg to pick passengers. Everyone from the crew to the passengers are wearing masks, but they just allowed a vendor to come inside to sell chips and his mask is all the way down, the mouth and nose not covered and he is busy shouting out what he is selling. I even asked him very politely to put on his mask correctly, he just proceeded as if nothing happened. I hope none of us will be infected because of this as wearing our masks doesn't guarantee that we will not catch covid-19.
The service was good, and the bus was very fast. Issue was that the bus was cold. We asked for the driver to crack up the AC but nothing.
Yhooooh their premium seats 100 times better than normal flight seats (economy) its like a business class. Next time I will ditch a plane for Greyhound I won't mind spending 8hours in those comfy seats.
Good customer service, comfortable bus and smooth trip.
Friendly service, nice and clean offices. Reasonable bus transport prices. Bus Drivers are professional and baggage handle with care. Covid19 ptotocols were met. Our first bus trip in 57 years, we had to book space urgently and without any effort the friendly frontline lady gave us a few options and availability plus we received Capitec discount, what a pleasure and luxurious transport we received wow, it is safe and convenient with reclining seats, aircon and tinted windows, enough stop's to ensure food and beverages. I recommend Cityliner/Greyhound. No strain on driving, we were relaxed and felt safe throughout the trip. Thank you Greyhound. Proudly SA.
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