Durban North, South Africa
Prospect Hall
N/A
+27 838698087
Wheelchair-accessible entrance
Excellent service, always helpful, safe and convenient. The staff have high technical knowledge of all devices. I have been dealing with them for all my contracts since this store opened their doors.
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A truely utterly useless branch of MTN. AVOID THEM AT ALL COSTS! Inefficient, untrained and totally lacking of any respect for customer service. MTN head office should remove their franchise license, it's burning the brand badly.
I regret taking a contract from this store, since July my sim card is not working due to rica , when i call their number they pick up and they do not talk until they drop the call on my ear,my contract invoice has different amount every month and i don't know why. Very bad customer service i wish you could hire people who know how to deal with customers at that store.
They never helpfully ..I say they don't have experience delealing with customer..always all go in lunch at once..when they can go on different timesthe guy working there kishan is waste ..I asked him for refers number which he still hasn't come back to me ...MTN should close this store down
The contract number is never answered they have a turn around of 3/5 for an application and they don't adhere to it and the is absolutely no way of contacting them telephonically.
Helped me out a lot
Deli
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