Somerset West, South Africa
Shop 87 Somerset Mall, Centenary Dve
N/A
+27 218517021
In-store shopping
Excellent customer service. Wonderful experience.
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Best lesson I have ever had. Carol was so helpful, patient and cheerful! A credit to the business! Gill Dunn
Lots of interesting things in the store. The nicest ladies work here. they are warm and engaging. it was truly so nice to be in there amongst the beautiful treasures
Not satisfied at all. I gave my machine in on the 27th of June by Russell at Bellville. The bobbin-winder had to be fixed and I also asked for a service. They said they will call me within a week. I waited for 2 weeks and then called them. He said he will call me back the next day. I waited again for more than a week. Today is the 23d of July and still no response. I think I will go and get my machine asap.
Excellent service. The staff are well trained and know the products inside out. A pleasure to do business here
Be careful. They took a machine for a service and said it would take a week to fix and that they'll call with updates. They never called, and I had to go by there 5 times and only got the serviced machine back after a month. After I got my machine back, the needle was gone and the light was removed. They didn't have a footpedal replacement I required but promised that they'd give me a call (for the sixth time) as soon as it came in. I'm of course still waiting for that call. A literally paid them to take a month to break a sewing machine and give it back after I wouldn't stop bugging them. STAY AWAY. Update: 2 months after I wrote this review, they called to let me know that I can come pick up my machine. My machine which I already picked up 2 months ago. Totally incompetent.
Super helpful and friendly.
Deli
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