Pretoria, South Africa
87 Brooks St, Brooklyn,
N/A
+27 123628119
Wheelchair-accessible entrance
Very friendly people. Lovely and clean place. Never had to wait long.
like
Queue wait time is quick. Office is a tad small however there are chairs in the wait area. The lady that assisted looked at the documents and corrected any issues. They said it would be ready within 5 days. Collection was easy however you still wait in the queue. Quite easy. Have your doc on hand. You can pay by credit card for the visa application.
When I applied it was super efficient and quick. When I wanted to collect however, I arrived at 10:40am as they are supposed to close at 11:30am. There was no one there. The guard said he has left (to go to the bank or something) but will be back in 20 mins. I drove all the way from JHB so I decided to wait. After an hour he was still not back and it was time to close. When his colleague saw how many people were waiting, then all of a sudden they discovered a key (after telling us they don't have one) I feel if you are only open until 11:30 every day, surely you can go to the bank AT 11:30 ????!!! madness
Quick turnaround time and fantastic drop and go service, same for collection
Very Friendly
Worst customer service I’ve ever experienced. The man assisting would not even take the time to proper look at my documents. Instead he sends me on a wild goose chase to places I’ve already been to!! Pathetic service
Excellent, friendly and efficient service. Patient and helpful staff!
Nobody answers the phone. It says that it is open but the phone just rings and rings and rings!
Deli
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