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Emirates Airline

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Cape Town, South Africa

emirates.com
Airline· Airline ticket agency

Emirates Airline Reviews | Rating 4.1 out of 5 stars (8 reviews)

Emirates Airline is located in Cape Town, South Africa on Ground Floor Convention Towers, Cnr Walter Sisulu Avenue and Heerengracht Street, Foreshore. Emirates Airline is rated 4.1 out of 5 in the category airline in South Africa.

Address

Ground Floor Convention Towers, Cnr Walter Sisulu Avenue and Heerengracht Street, Foreshore

Phone

+27860123155

Open hours

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R

Riaan van Deventer

Absolutely, terrible! It is one of the most difficult companies to communicate with. PLEASE, Emirates Airlines, you need to improve your services to customers.

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Lisa du Plessis

Overall Emirates is amazing to fly with but I do have a few minor complaints: Flight from Bali to Dubai (EK 399): No menus were handed out and when we asked for the chicken dish, we were told it's finished. 10 minutes later, more chicken miracously appeared! Flight from Dubai to Cape Town (EK 770): Food was cold, cabin crew looked downright depressed (except for one lady) and one lady also gave us attitude for something which was actually a mistake on their side. Besides this, we were extremely impressed with Emirates. Cabin crew on 3 out of the 4 flights were exceptionally friendly and helpful, the food was tasty and sufficient, the legroom great for economy and the ICE entertainment had a great variety to choose from.

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Kateřina Kučerová

They cancelled our flight home without stating any reason and have offered literally no help - no rebooking options from different flight companies, no refund, even no wifi connection to solve it by ourselves

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Boden-3-Sixty

As long as I have a choice, I will choose to fly with Emirates. Planning our trip to Bali from South Africa we knew we wanted to fly with Emirates Air. From choosing our flights (many available options) until the day we arrived back home it was a pleasure to be an Emirates passenger and guest. The Emirates App and online service is user friendly, the ground service at the airports was as good as it gets traveling economy class and onboard was amazing. We love Emirates.

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Kurt Stephen

For 6 years, Emirates was the perfect airline from booking to crew to their amazing food. This time around they made all sorts of mistakes like asking for my child's passport, making it clear that we must carry his birth certificate, then charging him as a full price adult. When we showed them the error, they said we must fill out forms and there will be an investigation {he is 7 years old, you made the mistake, now its our problem etc.} we had to pay more and they have not attempted to rectify the error... Emirates were the saviour for all economy travellers, we felt what it was like to taste first class; now we are left with a bad taste in our mouths. The cabin crew service is inconsistent and both service levels and food quality have dropped and Emirates have continued to remove options and services that made them the wonderful airline that they used to be... Sadly to date, they are becoming like every other airline...

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Mariamne Wulfn

Presently, one gets a real human being to help you on a phone call after a minute wait. A rare thing. Let's hope this continues. The operator may be overseas, but the assistance is very professional.

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Melinda Smith

The friendly service makes you go back again and again! Highly recommended

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Angie Cape

Great customer service. They always try to help where they can.

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