Cape Town, South Africa
317 Main Rd, Kenilworth,
N/A
+27 217624472
Kerbside pickupIn-store pick-upIn-store shopping
Such great service from the team at Freewheel Cycology. Thank you Richard, Jayden, Tyrell and Brodan for making my dream build a reality!
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This is by far the best Bicycle shop in the Cape. The guys here are so genuine and straight forward. If they can fix a bicycle there and then for nothing they will. Even saw them trying to fix a guys wheel that was ruined when he was trying to get home. The bloke didnt have much money so they fixed it up for him anyway. I have been to this shop /- 10 times and i have not had one bad experience. All very good.
Excellent, quick and friendly technical service at the workshop. Same at sales. Super quality products on the shelves. All around a highly recommended bicycle shop.
Kudos to Justin. Most of the guys, always willing and ready to assist. It's always my first choice in a Specialized Store. Stellenbosch 2nd Place. Keep it up Guys..
I'm a 51 year old anaesthesiologist who has always been keen on cycling, but short on cash. I have never bought a brand new bike for myself. I have done so for my wife and daughter, but I always figured that I would make do with something previously owned, if I had done my research and was patient enough. I've spent the last 4 years as a roadie...first on a borrowed bike on DC, then bought a used Trek Domane S from a medical partner for R15k. Did 3 more DC'c on that, and spent a week in France during the TdF 2019; rode L'Etape de Tour. Started playing about on an MTB this year on a borrowed bike....and enjoyed it so much I made the owner of the bike an offer. He refused. So I started looking for a bike. Chatted with some mates, stopped in at a few bike stores... Somehow....ended up getting a lead on a used/demo/reconstructed bike at Specialized. I stopped in at at Freewheel Cycology/Specialized Kenilworth to enquire about it. It's a place I know well, as it's next door to my IDT coach's venue. I've bought many quality accessories there, and have always coveted the beautiful bikes in store. Paul was most helpful in tracking down the item and getting the relevant info to me. He arranged for the bike to be transported from the warehouse to the store for me to have a look at with no obligation. I have just purchased the S-Works Stumpjumper (used/rebuilt) from them at a real bargain but have been treated to the most amazing customer experience. I was treated to a complimentary bike fitting today by Willem...who knows his art and science, took his time, and got me really comfortable on the bike, and took me through the tech bits. I was not a big-spending customer at the store, but was given such great service that I will not ever buy from anyone else! Thank you Paul and Willem! I will be returning to see you guys when I upgrade my road bike...
Fantastic store with an amazing team. Super helpful
Epic bike shop. Great owners and staff, awesome service .....everytime. Everybody rides. Killer workshop with world-class mechanics. Great prices. This is a Specialized focused store. They also do amazing custom rider setups.
Great experience , polite and top class service
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