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MTN Store - Baywest Mall Shop Entrance 1 UPPER LEVEL 13

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Gqeberha, South Africa

mtn.co.za
Cell phone store· Business to business service· Electronics store· Screen repair service· Telecommunications contractor· Data recovery service· Internet service provider· Store· Telecommunications service provider

MTN Store - Baywest Mall Shop Entrance 1 UPPER LEVEL 13 Reviews | Rating 2.8 out of 5 stars (8 reviews)

MTN Store - Baywest Mall Shop Entrance 1 UPPER LEVEL 13 is located in Gqeberha, South Africa on 100 Baywest Boulevard, Baywest City,. MTN Store - Baywest Mall Shop Entrance 1 UPPER LEVEL 13 is rated 2.8 out of 5 in the category cell phone store in South Africa.

Address

100 Baywest Boulevard, Baywest City,

Phone

+27 838691980

Service options

In-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Natashia Potgieter

Pathetic store! I did a sim swop on Sat and the consultant never returned my ID ! I have been trying to call them to make sure that it's still there, but the call get ended immediately! How does one get in contact with this or any other Mtn store in PE because none of the telephones get answered!

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Marc Wyatt

Pathetic experience with MTN in Baywest. We stay about an hour and 30 mins away. Its not easy for us just to come through. Went for a upgrade Dec 2020 for my dad, they dont have the phone in stock but its fine it will be there in a week. Week later still no phone, thats fine they'll courier it in Jan 2021. Done deal. Jan came and went, at the end my sister was sent to check up on the progress of the phone, now shes not allowed to pick up the phone without an email. Finally my dad had to take time off from his work just to come through, find out that the contract was never admitted, he cant get the phone je wanted and had to settle for a cheaper, lower quality phone. Our whole family has been with MTN for years and never experienced this type of pathetic service with a MTN branch, if i could give no stars i would and if i could suggest something, is go and find any other mtn then that one. Staff was nice and friendly but service is absolutely horrible.

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Darius Coetsee

New LTE data sim card is not working. Already four days without internet. After making multiple calls, I drove all the way to MTN Baywest only to hear "It will be working by tomorrow morning". No reason given as to why it's not working in the first place. Employee professionalism leaves much to be desired as well. I left Telkom due to poor service, looks like MTN service is even worse. I will reasses this rating should the service I pay for, be delivered.

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Gemlay Fire Systems

BAYWEST Mall. 10/12/2020 13:15 till 17:05 ( 3 hours later ) Staff greeting 0 out of 10 Staff member effort to help 0 out of 10 Staff member asked to get our upgrade ready be back in 30 mins after doing checks and questions. 2 out 10. Feedback 0 out of 10 Will be ready call you dont worry we left and wont be back again Cape rd branch always been 10 out 10 just was great to see emptt branch and think service will happen but overall 1 out of 10 MTN. Well done!

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Roquzane Hansen

I would like to recommend Guy at the Baywest Mall. He was extremely helpful. After contacting the helpline and having to get nowhere and later having the phone put down in your ear, I was at my end, until Guy assisted me. Without giving me any grief he assisted me and I was done and out of the store within minutes. Guy your are amazing and an absolute asset to MTN. Keep up the amazing work you do.

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Shay Davids

Couple of months ago I went in on a Saturday , I asked if they could help me with a sim swap and I was told that they don't do sim swaps on the weekends

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Jody Botha

No personalised service! Unhappy with phone, returned within 5 days, not willing to help at all!

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Nolusindiso F

Poor customer care definitely not coming back

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