Centurion, South Africa
7 Impala Ave, Doringkloof,
N/A
+27 874052233
Do not use this institution their customer service is pathetic and best of all they are money hungry wolves. I cancelled my registration after i paid my full deposit i returned all of their books and because one book was written in they refuse to refund my deposit or even a potion of it and they expect me to drive 300km to collect the other books after they are the reason the books was sent back. Pathetic place
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This was a brilliant way to educate my daughter in Grade 2, thank you. You saved us
The Worst service ....please change your payment method so that it can reflect on your side ..i ordered books a month ago and still haven’t received it .Call center agents don’t get back to you even though they tell you that they will.I’m am so irritated.
this school is good to take your money only they dont do as they promised. costumer service is very bad they only wanna take your money without doing their job. . it was a bad idea to pay in full because now they dont care if my children are not studying . they are happy they got the money from me thats all that matters to them .
Their office s are closed but they work from home. The telephone support was very quick and professional
We received good service on enrolling my daughter for grade R. But from the start we had problems. My ID was linked to another parent whom received emails under my name. I notified impaq and was told I should not worry it will be resolved. For months I am not receiving any personal emails or messages from impaq and can not log in to my account. If I contact impaq I am told that they can not help over the phone that I should correspond only through email. Very convenient. After eventually speaking to a very nice lady. We discovered that someone else is STILL linked under my ID!! This person is receiving all my information and working under my ID. This is unexeptable. And to my knowledge fraud. The lady told me to correspond through email again. Still no response. Due to this I am unable to log into my account or read in my daughter's marks. And someone else is working under my account. Please people do not waste your time in supporting impaq very poor if any service. This is a homeschool system and if the service we need is not available it will not function. No matter how good the curriculum is: without any service or no management there is no future.
Bad service they are good to register and take your money but to do they end of the deal you will not get the study material I spend R200 calling to get books to this day nothing . Their phone only works to register how weird . My advise is stay away from such school
Curriculum and learning experience is good. Do not recomend e-learning option, as its not printable. Getting support initially - Click 1 for new customer, and you get helped. Click 2 for existing customer support, and good luck! It has improved.
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