Johannesburg, South Africa
30 Camelford Rd, New Redruth,
N/A
+27119076621
I made an appointment for a Wednesday at 10:30am. Each consultation is allocated an hour. When I did, I made it clear to the receptionist that I have a job and I have to be home by 12, so I asked if consults run on time and it made sense to me when she said that they do. I drove half an hour to get there, in the rain I may add. I arrived at 10:20, filled in the forms and was asked for payment before the consultation. Before I paid I asked the receptionist if Dr Shaw was running on time and I was assured he was, with a tinge of impatience I may add. I paid and waited. At 10:40 I asked the receptionist when I'll be going in, and she said probably only at 11 because he is busy in a consult. She said that people are asked to arrive half an hour early so 10:30 actually means 11. I told her than in my world 10:30 means 10:30 especially since I explained my rush ample times. She refunded me without so much as eye contact or an apology and I left to drive another half an hour home in the rain. It was a very deflating experience.
like
Wonderful service and everyone was very accommodating. Dr Shaw is an excellent surgeon, I would recommend him for surgical and nonsurgical procedures.
Dr Shaw is an amazing surgeon. I do not for one second regret going to him. His staff are just simply the best and are very helpful. Thank you all for your excellent service. I definately will highly recommend your practice.
Dr Shaw is an amazing surgeon. His staff from reception to nurses are just the best..Thank you all for you excellence patient service. Will highly recommend your practice.
His the best
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