Johannesburg, South Africa
Van Riebeeck Ave, Edenvale,
N/A
+27 114538480
Poor service and dishonest. Took a TV that may have been struck by lightning in to be evaluated for insurance purposes. Told Yvonne it was urgent as the claim was part of a household claim including geyser, alarm system, etc. Was told it would be R 250. It took 3 1/2 weeks to eventually get a "verbal report" to say BER. I had to continually phone every 2 days to find out what was happening. Asked for the report to be emailed - still waiting. I eventually asked my son to pick up the TV. He was told it would be R 350. I phoned and complained to Yvonne that she had told me it would be R 250 who then proceeded to say "its ok as she would pay the technician" - surely you would pay your technician anyway and their work is included in the price you quoted. When my son went to pick up the TV she said he had to pay R 280. When he asked why the price difference, she said its because of VAT. Uummhh R 250 plus 15 % VAT R 287.50 not R 280. So dishonest - do not use them
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Shocking service was rude and highly impatient. Was going to donate my appliance for parts however due to poor manners did not.
Very helpful.
Deli
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