Johannesburg, South Africa
Smith Rd, Bedfordview,
N/A
+27 116154068
Wheelchair-accessible entrance
I, my son and mom had our eyes tested and ordered new glasses. All 3 pairs of glasses came back wrongly made. I kept the old frames as we really liked the old frames. When I complained about the glasses being out of focus I was told to get used to it. I gave back my glasses and my mom's as I run a very successful business and work 20 hours a day. I was also told that I should be grateful that I did not pay more than R18000,00 for the lenses. My son was told to keep wearing faulty glasses and kept on having migraines. After a week I returned them. After the repair they came back without a change again. He was told to wear them for 5 days and he got migraines again for 5 days. I returned the glasses again. After the so called fixing the glasses gave him the same problem and then they decided to go back to the very old script. It was then that the receptionist told me that the new optician could not read Tracy's hand writing and that was why they kept on making the wrong glasses. They now made the very old script. In a nutshell my son never needed new glasses. IT WAS ALL JUST A RIP OFF !!!!!!! THEY SHOULD BE ASHAMED OF THEMSELVES. WE ARE STILL IN POSESSION OF THE WRONG GLASSES ...NO GLASSES THAT HE CAN USE AND ALL THE MONEY WASTED..THIS SHOP IS NOW A TOTAL WASTE OF TIME SINCE THE OWNER LEFT. BE WARNED BECAUSE THEY ARE ALSO IN TROUBLE TRYING TO PAY HIGHER RENT!!! DO NOT SAY I DID NOT WARN YOU. ALL WAS WELL WHEN TRACY WAS AROUND ...NOW THE SHOP IS SINKING....WHAT A PITY BECAUSE SHE IS GONE AND OVERSEAS....
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Brilliant service very happy
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