Kempton Park, South Africa
17 Sim St, Pomona,
N/A
+27112305200
Musa, we rented a Camper for 12 days. Just a note of sincere appreciation of the service we received from you, Bright and team and the unforgettable experience made possible. Really appreciate it - especially going the extra mile to accommodate us. Excellent service from start to end - excellent equipment. Cannot believe I waited 20 years to do this.
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Our experience overall with Britz was pretty great. We rented the Nissan single cab with rooftop tent for 7 weeks in total and crossed into Botswana and Namibia with no issues. The truck was in good shape and really good value. Rooftop tent super comfy! We had no issues other than a blown fuse on the fridge and one side door didn't weather seal, so some of our stuff got wet. On check out Brandon was beyond helpful and did an amazing job thoroughly going over the vehicle with us and answering all our questions. Checking back in was our only disappointing experience. We were a bit forgotten about and waited about 2 hours for the return airport shuttle.
I enjoy my service and my weekend all thanks to Maui. 10 of 10
The Maui representative was present at the Johannesburg airport, despite our two hours of delay. The welcome in Maui's office was more than perfect, and the instructions provided by Maui were very valuable and clear. The vehicle was perfect and allowed us to spend two fabulous weeks in South Africa. We covered more than 4000 KM from Johanesbourg to Lesotho and to the Kruger through Swaziland and along the East Coast from Durban to St. Lucia.Fabulous experience . Thank you Maui !!
Units are unprepared and unpleasant.. Units are in poor condition.. Took me 2 hours to finish the process of getting a unit.. Had to change it because the 1sr they issued me was old and in a bad condition.. Operations manager, miss Landman.. Rude and not willing to assist and listen to my issues..
Booking online was smooth and all additional questions were promptly and expertly answered. The rental process was fairly painless - checkout process is thorough, but SLOW so prepare accordingly. Vehicle condition OK, but tires and wheel alignment definitely needs work. Return process was more painful - nickel and diming about fuel status, after explicitly asking at checkout, now seems non industry standard and up to the whim of the persons doing the return. Absolutely no documented proof of their new rules, but pushing back made them cave to sanity. Shirley at checkout was a pleasure, but others at return could do with training in their own procedures, and customer care training. Overall not bad - was pricy but below average for SA rental, and will use again in future if needed.
Had a terrible experience with poorly serviced motorhome. Aircon not working. Fridge not working. Toilet stuck. Poor response from company. Avoid!
Good camper hire options. Clean and neat vehicles.
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