Knysna, South Africa
2 Main Rd, Rexford,
N/A
+27443022600
We bought a Toyota Hilux bakkie in December 2019. We enquired about the spare key that they didn't give to us. Everytime we phoned they had new promises. They promised to arrange a new key, even promised to transfer the money so that we can purchase a new key. We had to follow up again and again, and to date (now August 2020 - 8 month's later) still haven't received the spare key. Spoke to the Manager also last week Friday, she told me that she now all of a sudden has the key and and will courier te key. (cannot understand why she didn't contact us to tell us that) I asked her to send me the waybill once the courier collects. Followed up again this week, again a week later, still no key. Very unhappy with their after sales service. This is not what you expect from a Huyndai Dealership. Would like to bring this under the attention of the dealer principal.
like
Excellent
We have been clients of this business for a while and have purchased 2 previous cars through them. The service was always top-notch. We recently visited them to upgrade to a newer car. They were more than happy to sell us the new car but when it was time to trade-in our old car, which they sold to us 4 years ago, they were not interested. After refusing our trade-in, they still tried to sell us a new car, knowing that we needed to settle on our old car first and have a deposit available. After the previous excellent service, this was extremely disappointing. So much for supporting local ! When we sell our vehicle, we are fortunate that there are at least 3 other Hyndai dealerships within 200km's from us. UPDATE : We traded in our vehicle and purchased a new vehicle from Hyundai in George. Their service quality was unbelievable!!! Clients for life
Easy access. Big, open, airy space. Good visibility
Fantastic Dealership.
Friendly service
Extremely good service and attended to me immediately. The fact that I did not have an appointment did not matter. I can recommend Knysna Hyundai very strongly based on my experience with them.
Recently bought a vehicle that was marketed as "accident free" by Nico Appelgryn, which turned out not to be accident free, had to approach ombudsman for assistance as dealer principal (Kobus) simply dodges the topic. Be extremely cautious of buying used vehicles from this dealer and insist on having any vehicle inspected by the AA before even thinking of making a purchase.
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