Kroonstad, South Africa
47 Hill St, Central,
N/A
+27 562151720
DeliveryIn-store pick-upIn-store shopping
Worst sales experience in my 12 years of owning & buying car parts for my VW Chico. I visited this branch the morning of the 9th of December looking for a distributor (image below) to be fitted on my 2007 VW Chico 1.4 Carburetor model, I even had a sample of the broken one which doesn't have vacuum advance but the auntie there wanted none of my explanation, she was becoming agitated with me the more I tried to explain. She insisted I had the wrong one, according to her the entire 12 years of owning the Chico & the multiple times replacing the distributor I've been driving on distributors meant for fuel injector models, the other spares that sold me the attached distributor including other Goldwagen branches were all wrong she's right my car needs a vacuum advanced distributor, according to her the attached is for fuel injection models and based on her experience selling car parts I can't tell her otherwise Other motorspares in Kroonstad with one even comparing the gears of the fuel injection distributor they had on stock against my sample meant for carburetor model indicated that the helical gears for the oil pump were not the same, they knew about this type of distributor below that I was looking for but were out of stock & politely advised
like
Good people who knows how to deal with customers
Good
Great friendly service, and staff doing their best to get you what you need as fast as possible.
Most certainly the best spares shop in Kroonstad. Professional, friendly service with spot on advice for almost every problem you may have. They have a great selection of spares and will walk the extra mile if something needs to be ordered. Truly exceptional service.
They lady is very not welcoming...its like she doesn't want to be there and plus the is no stock..no service kit for grand i10
Theres a lady there whose so rude and doesnt have customer skills and she's so clueless
My Husband stopped at this shop this past Saturday to ask for assistance with lights for a Polo and they gave him ugly looks and were very unfriendly and rude. Will definitely not go back there.
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